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How do I change my Password for this board?
Posted: Wed Mar 28, 2018 9:59 pm
by CarolH
I was having trouble today trying to answer a posting on the Board.
I kept getting a message that my Password was wrong.....I didn't think it was.
However, I applied for a new Password, received it, and now I want to change it to
something that I can remember.
I don't see any place where I can change my Password....is there a place?
Carol.
Re: How do I change my Password for this board?
Posted: Wed Mar 28, 2018 10:29 pm
by Elizabeth
Carol -
- Go up to your name on the top right & click on it
- When the drop down menu appears, click on User Control Panel
- Once you're on User Control Panel, click on the "tab" for Profile
- Once you are on Profile, click on Edit Account Setting
- Once there, you will see the place to enter and to confirm a new password - once these are entered you will need to put in the "temporary" password you are using and then click on "Submit"
Hope that helps
Re: How do I change my Password for this board?
Posted: Thu Mar 29, 2018 12:23 am
by CarolH
Elizabeth that is exactly what I was looking for. Now however, I can't find my NAME at the top of the page at all. I know it was there before but it's not there now. I'm trying to find my Name and then the User Control Panel.
I tried changing to Google Chrome earlier today and everything has gone SCREWY LEWY for me.
Carol
Re: How do I change my Password for this board?
Posted: Thu Mar 29, 2018 12:59 am
by Elizabeth
CarolH wrote: Thu Mar 29, 2018 12:23 am
Elizabeth that is exactly what I was looking for. Now however, I can't find my NAME at the top of the page at all. I know it was there before but it's not there now. I'm trying to find my Name and then the User Control Panel.
I tried changing to Google Chrome earlier today and everything has gone SCREWY LEWY for me.
Carol
As you are reading this post there should be a darker blue band across the top of the page which has the name of the board, a search box, etc. in it.
Beneath that band is a lighter blue, narrower one that has "Quick Links" on the left and on the far right it should have your name with an upside down triangle beside it.
Does that help?
Re: How do I change my Password for this board?
Posted: Thu Mar 29, 2018 7:16 am
by fred
Oh I just found this and lets sort it out. Can you still log in? If you don't see your name at the top, where it usually is, then try reloading the page first. If you don't have that, it makes it difficult to log out. Email me and we'll go through this together on the phone if necessary so you can tell me exactly what you see as we go along. Just let me know.